At BotNET IT Services Pvt Ltd ("we", "our", "us"), we value the trust you place in us when using our Services. This Privacy Policy explains how we collect, use, store, and manage your data when you interact with our Services.

1. Information We Collect

In order to offer you a better experience and ensure smooth operation of our Services, we may collect information from you, including but not limited to:

• Personal Information: When you engage with our Services, we may collect details such as your name, contact information, preferences, and other details necessary to provide our services.
• Technical Data: As part of our Services, we collect data about your devices, including IP addresses, operating systems, and browsing behaviors that enable us to improve our Services.
• Usage Data: This includes data on how you interact with our Services, such as pages visited, features accessed, and engagement patterns.
• Location Data: If you enable location features on your device, we may collect geolocation data for enhancing your experience.

2. Use of Your Information

We may use the information we collect to ensure optimal operation of our Services, enhance user experience, and deliver targeted content or promotions that align with your interests. We may also use your data for:

• Personalizing your experience with tailored content and services.
• Conducting analytics to understand how you use our Services and identify areas for improvement.
• Notifying you about relevant updates, offers, and changes to our Services, in a way that best suits your preferences.
• Maintaining the security and integrity of our platform, as well as for operational and administrative purposes.

By interacting with our Services, you acknowledge and consent to the use of your data for these purposes.

3. Data Storage and Retention

Your data may be stored for as long as necessary to fulfill the purposes outlined above. Afterward, we may retain it for a period required for business or legal reasons, after which it will be securely archived or deleted, unless we are required to retain it for legal purposes.

4. Sharing Your Information

While your privacy is important, we may share your information in the following cases:

• Affiliated Partners and Service Providers: We may share information with our trusted affiliates or partners who provide services that enhance the overall functionality of our Services. These third-party entities may assist with various operations, such as customer support, marketing, and data analytics.
• Business Interests: We may collaborate with partners to improve our services and offer you new features. This may involve sharing relevant information to facilitate business operations and mutual benefits.
• Legal and Regulatory Purposes: As required by applicable laws or in response to lawful requests from public authorities, we may disclose certain information to comply with legal obligations.
• Business Transactions: In the event of a merger, acquisition, or transfer of assets, we may share your information with the new entity taking over or acquiring control of our Services, provided that it is for business purposes aligned with our services.

These actions are necessary for providing, managing, and enhancing our Services, as well as for ensuring that we comply with legal and business obligations.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to gather information on how our Services are being used. This helps us customize your experience and improve the functionality of our platform. You can manage cookies through your browser settings, though disabling them may affect the way you experience our Services.

6. Data Security

We implement security measures to safeguard the information you provide us, but no system is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security. Any data shared online is done so at your own risk.

7. Your Rights

Depending on your jurisdiction, you may have rights to request access, correction, or deletion of your personal data. We will respond to such requests in accordance with applicable laws, but some information may be retained for legal or operational reasons.

8. Third-Party Links

Our website may contain links to third-party sites that are not operated by us. We have no control over the content or privacy practices of these external sites, and we encourage you to review their privacy policies before providing any personal data.

9. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we learn that we have unintentionally collected such data, we will take steps to remove it from our systems.

10. Updates to This Policy

We reserve the right to update this Privacy Policy as our business evolves. Any changes will be posted here, with an updated effective date. We encourage you to periodically review this page to stay informed about how we are managing your privacy.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of Surat, Gujarat. Any disputes arising from or relating to these Terms or the Services will be resolved in the courts of Surat, Gujarat.

12. Contact Us

For any inquiries or concerns about this Privacy Policy, please contact us at:

Email: [email protected]
Website: https://bitspl.co.in/contact-us/privacy-policy/